Contact Us

Have a question about Spinzen Casino or noticed something that needs updating? Use this page to reach our team. We’re happy to help with general enquiries, content corrections, and review-related questions for New Zealand visitors.

How to reach us

Primary contact: Please email us at [email protected].

Website: spinzen.co.nz

For the fastest response, include: your name, a clear description of your request, relevant screenshots (if any), and the email/username you use on the casino (do not share passwords).

What we can help with

General support: navigating the site, pages not loading, broken links, or language/display issues.
Review & content questions: clarifications about our Spinzen Casino coverage, including licensing notes (Comoros AOFA), game catalogue, payment methods, and withdrawal limits.
Corrections & updates: if you believe any information is outdated or inaccurate (e.g., bonuses, providers, banking options), send details and sources so we can verify.
Business enquiries: media, partnership, and brand-related requests.

If your issue is about an account, deposit, or withdrawal

If your request relates to your personal casino account (for example: deposits via Visa/Mastercard, e-wallets like Skrill/Neteller, crypto payments such as BTC/ETH/USDT, or withdrawals—reported limit: €15,000 per month), we may ask you to first contact the casino’s official support within your player account. If you’ve already done that, email us with a brief timeline and any reference numbers.

Responsible gambling (NZ)

Online gambling should be entertainment, not a way to make money. If you’re in New Zealand and you or someone you know needs help, confidential support is available via the Gambling Helpline NZ: https://www.gamblinghelpline.co.nz/ or call 0800 654 655.

Privacy and security

Please do not email sensitive information such as passwords, full card numbers, or private keys. Any information you share should be limited to what’s necessary for us to understand and respond to your enquiry.

Last updated: 2026. Brand: Spinzen Casino. Operator: Fionex Holding LTD. Domain: spinzen.co.nz.